Qualidade no Atendimento

R$49,90

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Qualidade no Atendimento

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O curso de qualidade no atendimento, passa por uma introdução onde mostra conceitos inciais para realização do planejamento para um bom atendimento e manutenção do mesmo, com melhorias contínuas, até chegar na excelência, não esquecendo dos cuidados em relação ao código de defesa do consumidor.

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